FAQ

Cancellations & Failed Appointments

If, for any reason, you need to cancel your appointment, please provide us with as much notice as possible, a minimum of 24 hours is required.

Each appointment is reserved exclusively for you. Attending your appointment on time allows us to offer punctual and prompt appointments for everyone, including you. We also appreciate that your schedule is just as important as ours therefore you will be advised of the expected length of your appointment and we always do our utmost to maintain these expectations. If we anticipate that we may not be able to see you on time, we will do our best to notify of this beforehand.

Please be assured we are busy offering the best care to all our patients and will never compromise quality care.

Often we become fully booked and an appointment that is missed or cancelled can be of great use to someone else waiting to see one of our dentists.

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